Return & Refund Policy
Dinkalpa Naturals products are sold through authorised online marketplaces and sales channels.
Returns & Replacements
Returns, replacements and refunds for products purchased through third-party marketplaces are subject to the return and refund policies of the respective platform.
Eligibility for return or replacement may vary depending on the product, order status and the policy applicable at the time of purchase.
If you receive a damaged, defective, incorrect or incomplete product, please raise a request directly through the marketplace from which the order was placed.
Refunds
Approved refunds are processed by the respective marketplace according to its applicable refund policy, payment method and processing timelines.
Dinkalpa Naturals does not directly process refunds for orders placed through third-party marketplaces.
Product-Related Concerns
For any concerns regarding product quality or your experience with a Dinkalpa Naturals product, please contact us through our Contact Us page. Our team will be happy to assist you with product-related queries.
Direct Website Orders
Currently, orders are not processed directly through the Dinkalpa Naturals website. Therefore, returns and refunds for purchases made through third-party platforms must be initiated through the respective marketplace.
This Return & Refund Policy may be updated as our sales channels and services expand.
Last Updated: August 2026